Applications Support
We offer an immediate response service capable of identify and solve incidents in any of the elements that intervene in the business day-to-day activity. The service takes care of the system’s health completing a preventive task to minimize the importance of the incidents.
What does our support services include?
Preventive – corrective maintenance
Aimed at correcting software defects that affect the system’s performance, execution, security or stability. We also maintain an ongoing monitoring to detect and avoid any problem or incidents that may arise in the future.
Adaptive maintenance
We adapt our solutions to the technological framework in which they operate, in order to guarantee their complete functionality. We also include small adaptations that help improving the client’s environment.
Evolutive maintenance
Focused on the necessary adaptations as a consequence of the legal changes that are taking place and that are reflected in: accounting, tax laws and regulations that affect our software as well all the mandatory information to be reported to the different national or international public institutions.
“We place at your disposal a Technical and Functional Support Service integrated by a team of professionals specialized in our tools that will assist you with any questions or incidents you may have.”